The Medical Interview by Drs. Steven A. Cole and Julian Bird equips you to communicate effectively with your patients so you can provide optimal care! This best-selling, widely adopted resource presents a practical, systematic approach to honing your basic interviewing skills and managing common challenging communicating situations. Its Three-Function Approach – "Build the Relationship," "Assess and Understand," and Collaborative Management" offers straightforward tasks, behaviors, and skills that can be easily mastered, making this an ideal learning tool for beginners and a valuable reference for experienced healthcare professionals.
- Effectively meet a full range of communication challenges including language and cultural barriers, sexual issues, elderly patients, breaking bad news, and non-adherence.
- Easily apply proven techniques with help from supportive case examples and actual interview questions.
- Get the skills you need now with new chapters covering advanced topics and applications including "Presentation and Documentation," nonverbal communication, using psychological principles in medical practice, and integrating structure and function.
- Quickly review information with summary tables, boxes and bulleted lists.
- Get access on the go with the fully searchable text online at Student Consult, including cost-free access to a specially customized, interactive web-based Module on Brief Action Planning (BAP), a key component of the web-based, interactive Comprehensive Motivational Interventions (CMI)™ e-learning platform.
Table of Contents
I. Three Functions Of The Medical Interview
- Learning to Interview Using the Three Function Approach
- Why Three Functions?
- Function 1: Build The Relationship
- Function 2: Assess and Understand
- Function 3: Collaborative Management
II.Meeting the Patient
6. Ten Common Concerns
III. Structure of the Interview
7. Opening The Interview
8. Chief Complaint, Problem Survey, Patient Perspective, And Agenda Setting
9. History Of Present Illness
10, Past Medical History
- Family History
- Patient Profile And Social History
- Review Of Systems
- Mental Status
IV. Presentation and Documentation
15. Presentation and Documentation
V. Understanding Patients’ Emotional Responses to Chronic Illness
16. Understanding Chronic Illness: Normal Reactions
17. Understanding Chronic Illness: Maladaptive Reactions
VI Advanced Applications
18. Stepped-Care Advanced Skills for Action Planning
19. Chronic Illness
20. Health Literacy and Communicating Complex Information for Decision-
21. Sexual Issues in the Interview
22. Interviewing Elderly Patients
23. Culturally Competent Medical Interviewing
24. Family Interviewing
25.Troubling Personality Styles and Somatization
26. Communicating with the Psychotic Patient
27. Breaking Bad News
27 (a). Sharing Difficult or "Bad" News: A Nine-Step Transactional Process of Transformation
28. Disclosure of Medical Errors and Apology
29. Alcohol And Risky Drinking
VII. HIGHER ORDER SKILLS
30. Nonverbal Communication
31. Use of the Self in Medical Care
32. Using Psychological Principles in the Medical Interview
33. Integrating Structure and Function
Appendix 1: Table of skills
Appendix 2: BAP Guide
"The three function model is a profound bedrock to provide footing for a medical communication course. It is simple at its most basic level and applicable to any discipline or subspecialty a young trainee would decide to pursue. Thus, it is widely applicable to medical school educators…the model is equally applicable to graduate and post graduate level educators and clinicians who want to advance their skills. There are few medical texts out there that can have such wide appeal and effectiveness. I would wholeheartedly recommend this book to any medical educator who has a need to both learn and teach patient-physician communication."
-Joseph S. Weiner, MD, PhD, Associate Professor of Clinical Psychiatry and Medicine, Hofstra North Shore LIJ School of Medicine
"In over 20 years of teaching interviewing skills to medical students I have consistently relied on The Medical Interview: The Three Function Approach as a key resource. The combination of humanism, intellectually rigorous biopsychosocial perspective, and clinical pragmatism makes it a uniquely relevant and accessible text. Students have no trouble grasping and applying the three-function structure as a tool for observing, critiquing and improving interview skills in themselves and their peers during our observed interview sessions. The introduction of motivational interviewing concepts in the third edition is a welcome addition."
-Roy M. Stein, M.D., Associate Professor, Duke University School of Medicine