This book focuses specifically on the importance of managing and supporting people in health care services. Human resources are the most significant aspect of health care budgets and the attraction and retention of quality staff remains a pressing concern. This book addresses this issue directly and provides both a theoretical framework and extensive practical guidance in this vital aspect of health care management.
By Julie Hyde, MA, BA(Hons), RN, RCNT, RNT, CertEd(FE), CertHSM, FRSH, MIHM, MIMgt, ILTM, Education, Policy and Management Consultant, UK and Michael J. Cook, MSc(EdMgt), MSc(QuMgt), EdD Cert ED, DipN(Lond), RN, RNT, Deputy Head of Education and Development, East of Englan Strategic Health Authority, East of England Multi-Professional Deanery, Cambridge, UK
The influence of culture on the health care environment. The supportive and facilitative manager. Leadership and managing change . Evaluating yours and others performance . Maintaining the workforce . Managing in the working environment . Maintaining shared governance . Developing a self directed team . Dealing with the incompetent practitioner . Multi-professional and collaborative working . Managing and supporting yourself and your staff . The importance of networking. Professional development. Career management.