Business Process Change,
Edition 4 A Business Process Management Guide for Managers and Process Professionals
By Paul Harmon

Publication Date: 20 Mar 2019

Business Process Change: A Business Process Management Guide for Managers and Process Professionals, Fourth Edition, provides a balanced view of the field of business process change. Bestselling author and renowned expert in the field Paul Harmon offers concepts, methods, cases for all aspects, and phases of successful business process improvement. Students and professionals alike will benefit from the comprehensive coverage and customizable, integrated approach to broad business process management that focuses on improving efficiency and productivity. In this updated Edition, particular attention is paid to the impact of disruptive technology on business and the need for agile transformation.

Key Features

  • Covers Business Process Management Systems and the integration of process redesign and Six Sigma
  • Explores how different process elements fit together, including the human aspects of process redesign
  • Presents best-practice methodologies that can be applied and tailored to an organization’s specific needs
  • Offers invaluable, detailed case studies demonstrating how these key methods are implemented
About the author
By Paul Harmon, Enterprise Alignment, San Francisco, CA, USA
Book details
ISBN: 9780128158470
Page Count: 534
Retail Price : £58.99
  • Von Rosing, von Scheel, Scheer, The Complete Business Process Handbook: Body of Knowledge from Process Modeling to BPM, Volume 1, Morgan Kaufmann, Dec 2014, 9780127999593, $64.95
  • Long, Process Modeling Style, Morgan Kaufmann, Mar 2014, 9780128009598, $29.95
  • Cummins, Building the Agile Enterprise, 2e, Morgan Kaufmann, Sep 2016, 9780128051603, $59.95

Students in BPM courses in business and information systems programs; Lean/Six Sigma professionals, management and IT professionals (process managers, business analysts, business process architects)

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