The Simulated Administrative Medical Office,
Edition 2 Practicum Skills for Medical Assistants powered by SimChart for the Medical Office
By Julie Pepper, BS, CMA (AAMA)

Publication Date: 28 Apr 2022

Get hands-on practice with 100 realistic medical office tasks! The Simulated Administrative Medical Office, 2nd Edition walks you through 10 days on the job as an administrative medical assistant working in the front office of a medical practice. Using SimChart for the Medical Office (sold separately), this book simulates the tasks you will perform daily, including appointment scheduling, completion of common forms, correspondence, inventory, telephone messages, and coding and billing. Written by educator and practitioner Julie Pepper, this how-to manual provides a practicum-like experience that will build your confidence in using EHR software and help you succeed in your first job.

Key Features

  • 100 SimChart for the Medical Office (SCMO) tasks organized into 2 weeks of work each simulate actual office duties, providing practice with patient scheduling, billing, insurance processing, and more. (SCMO sold separately.)
  • Case-based format applies all tasks to realistic patient encounters, building students’ critical thinking and problem-solving skills.
  • Step-by-step instructions simplify the tasks, helping students learn accuracy and speed within a fast-paced medical office.
  • Online forms and documents simulate the office experience and support the electronic workflow.
  • Tasks fully align with ABHES and CAAHEP competencies for Medical Assisting.
  • Content supports preparation for certification as a Medical Assistant and Certified Electronic Health Records Specialist.

New Features

  • NEW! Twice the number of tasks are included and increase in complexity throughout the day and week.
  • NEW text discussions provide context for on-the-job reference, especially on insurance and coding.
  • NEW illustrations include realistic patient forms and screen shots.
About the author
By Julie Pepper, BS, CMA (AAMA), Medical Assisting Program Instructor, Health Navigator Program Director, Chippewa Valley Technical College, Eau Claire, Wisconsin
Table of Contents

Day One
10 Tasks (covering such topics as risk management, schedule preparation, scheduling appointments and consultations, preparing written communications, and managing records and patient lists)
Day Two
10 Tasks (covering such topics as patient lists, patient reception, appointment scheduling, medical scribing, emergency appointments)

Day Three
10 Tasks (covering such topics as patient referral, medical scribing, insurance claims, communications, and superbills)

Day Four
10 Tasks (covering such topics as appointment requests, correspondence, scheduling, and records management)

Day Five
10 Tasks (covering such topics as medical scribing, posting charges to a superbill, billing and banking procedures, and financial management)

Day Six
10 Tasks (covering such topics as research, meetings, telephone and text messaging, and scheduling)

Day Seven
10 Tasks (covering such topics as insurance claim forms, reception, nursing home services, appointment requests, scheduling surgeries, and medical records management)

Day Eight
10 Tasks (covering such topics as office management, inventory management, appointment requests, and medical scribing)

Day Nine
10 Tasks (covering such topics as patient registrations, medical coding, and the health history form)

Day Ten
10 Tasks (covering such topics as EHR information, dashboards, and features)

Book details
ISBN: 9780323829519
Page Count: 240
Illustrations : 85 illustrations (85 in full color)
Retail Price : £42.99

Medical Assisting students

• Estimated annual enrollment 145,000 (IPEDS 2017)