PART 1. INTRODUCTION
1. What is UX and UX design?
2. The Wheel: UX processes, lifecycles, methods, and technique
3. Scope, rigor, complexity, and project perspectives
4. Agile lifecycle processes and the Funnel Model of Agile UX
5. Prelude to the process chapters
6. Background: Introduction

PART 2. UNDERSTAND NEEDS
7. Usage research data elicitation
8. Usage research data analysis
9. Usage research data modeling
10. UX design requirements: User stories and requirements
11. Background: Understand Needs

PART 3. DESIGN SOLUTIONS
12. The nature of UX design
13. Bottom-up vs. top-down design
14. Generative design: Ideation, sketching, and critiquing
15. Mental models and conceptual design
16. Designing the ecology and a pervasive information architecture
17. Designing the interaction
18. Designing for emotional impact
19. Background: Design

PART 4. PROTOTYPE CANDIDATES
20. Prototyping

PART 5. EVALUATE UX
21. UX evaluation methods and techniques
22. UX evaluation: UX goals, metrics, and targets
23. Preparation for empirical UX evaluation
24. Empirical data collection methods and techniques
25. Analytical data collection methods and techniques
26. UX Evaluation: Data analysis
27. UX evaluation: Reporting results
28. Background: UX evaluation

PART 6. AGILE UX AND CONNECTIONS TO AGILE SE
29. Connecting agile UX with agile software development
30. Background: Agile connections

PART 7. AFFORDANCES AND DESIGN GUIDELINES
31. Affordances in UX design
32. The interaction cycle
33. UX design guidelines
34. Background: Affordances and UX design principles