Clinical Communication Skills for Medicine is an essential guide to the core skills for effective patient-centered communication. In the twenty years since this book was first published the teaching of these skills has developed and evolved. Today’s doctors fully appreciate the importance of communicating successfully and sensitively with people receiving health care and those close to them.
This practical guide to developing communication skills will be of value to students throughout their careers. The order of the chapters reflects this development, from core skills to those required to respond effectively and compassionately in challenging situations. The text includes case examples, guidelines and opportunities to encourage the reader to stop and think.
The contents of the book cover:
- The fundamental elements of clinical communication, including skills for effectively gathering and sharing information, discussing sensitive topics and breaking bad news.
- Shared decision making, reflecting the rapid changes in expectations of medical care and skills for supporting patients in making decisions which are right for them.
- Communicating with a patient’s family, children and young people, patients from different cultural backgrounds, communicating via an interpreter and communicating with patients who have a hearing impairment.
- Diversity in communication, including examples of communicating with patients who have a learning disability, transgender patients, and older adult patients.
- Communicating about medical error, emphasising the importance of doctors being honest in the face of difficult situations.
Key Features
- This is a practical guide to learning and developing communication skills throughout medical training.
- The chapters range from the development of basic skills to those dealing with challenging and difficult situations.
- Introduction
- Core skills in clinical communication
- Gathering information
- Discussing sensitive topics
- Sharing information
- Shared decision making
- Breaking bad news
- Communicating with a patient’s family
- Communicating with children and young people
- Communicating with people from different cultural backgrounds
- Diversity in communication
- Communicating about medical error
This is a beautifully presented, easy-to-read, up to date, evidence-based, practical guide to communication skills. This can be a difficult subject to convey - and engage the reader - on paper but the subject is alive on these pages. To be recommended to anyone who communicates!
BMA Book Awards
Medical students and junior doctors in training
This book is well written with clear, relevant and engaging content. It does, to a large extent, demystifies the challenges faced with communicating with patients and provides simple, yet effective strategies for overcoming these barriers. I am particularly happy with its approach which I think would be of great benefit to international medical graduates who, due to differences in culture, may experience some initial difficulties in communicating with native English speakers.
The hand book size of this book makes it ideal for workshop-based learning.
Good overview
Useful resource